Online resource; title from PDF title page (EBSCO, viewed December 16, 2016)
Emotional intelligence competencies -- Developing emotional intelligence -- Measuring emotional intelligence -- Emotional intelligence at work -- Emotional intelligence and workplace trends -- Conclusion.
Includes bibliographical references.
Providing a basic overview of emotional intelligence (EQ) and its competencies, this book demonstrates how to develop and measure EQ, offers guidance on how to use EQ to excel in the workplace, and shows how EQ is related to contemporary workplace issues. -- Edited summary from book.