| Edition |
Free Press hardcover ed. |
| Description |
xiii, 235 pages : illustrations ; 23 cm |
|
text txt rdacontent |
|
unmediated n rdamedia |
|
volume nc rdacarrier |
| Bibliography |
Includes bibliographical references (pages 221-226) and index. |
| Contents |
pt. 1. The accelerator: how the best managers deliver extraordinary results -- A missing ingredient -- The basic four of leadership -- Leadership accelerated -- Altruists and expectors -- pt. 2. Carrot culture: how great organizations create world-class results -- Creating a carrot culture -- Are they engaged and satisfied? -- The building blocks of a carrot culture -- Carrotphobia : why we don't recognize -- Carrots go global -- pt. 3. Managing by carrots: you can get there from here -- The carrot calculator -- 125 recognition ideas -- Conclusion: Sustaining the carrot principle -- Appendix A: Acceleration to business results -- Appendix B: HealthStream Research's national employee database -- Appendix C: 2006 survey of 1,005 working adults -- Appendix D: Recognition ROI survey of 26,000 employees. |
| Summary |
Drawing on case studies from leading companies including Disney, DHL, KPMG, and Pepsi Bottling Group, bestselling authors Gostick and Elton show how the transformative power of purpose-based recognition produces astonishing increases in operating results, whether measured by return on equity, return on assets, or operating margin. And they show how great managers lead with carrots, not sticks, and in doing so achieve higher productivity, engagement, retention, and customer satisfaction. |
| Subject |
Incentive awards.
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Performance awards.
|
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Employee motivation.
|
|
Employee motivation. (OCoLC)fst00909027
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Incentive awards. (OCoLC)fst00968511
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Performance awards. (OCoLC)fst01057859
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Management. (NL-LeOCL)078582512
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| Added Author |
Elton, Chester.
|
| ISBN |
9781439149171 (hbk.) |
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1439149178 |
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