| Edition |
2nd ed. |
| Description |
1 online resource (xxxiv, 439 pages) : illustrations |
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text txt rdacontent |
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computer c rdamedia |
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online resource cr rdacarrier |
| Summary |
Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling Architecture and Patterns for IT Service Management, Resource Planning and Governance retains the original (and still unique) approach: apply the discipline of enterprise architecture to the business of large scale IT management itself. Author Charles Betz applies his deep practitioner experience to a critical reading of ITIL 2011, COBIT version 4, the CMMI suite, the IT portfolio management literature, and the Agile/Lean IT convergence, and derives a value stream analysis, IT semantic model, and enabling systems architecture (covering current topics such as CMDB/CMS, Service Catalog, and IT Portfolio Management). The edition retains the fundamental discipline of traceable process, data, and system analysis that has made the first edition a favored desk reference for IT process analysts around the world. This best seller is a must read for anyone charged with enterprise architecture, IT planning, or IT governance and management. Lean-oriented process analysis of IT management, carefully distinguished from an IT functional model Field-tested conceptual information model with definitions and usage scenarios, mapped to both the process and system architectures Integrated architecture for IT management systems Synthesizes Enterprise Architecture, IT Service Management, and IT Portfolio Management in a practical way. |
| Contents |
IT in a World of Continuous Improvement -- Architecture Approach -- Patterns for the IT Processes -- Patterns for the IT Lifecycles -- APPENDIX A: Extended Definitions for the IT Architectural -- APPENDIX B: Fundamentals of Computing for the Business -- APPENDIX C: Production and Services -- REFERENCES -- INDEX. |
| Bibliography |
Includes bibliographical references and index. |
| Note |
Print version record. |
| Subject |
Information technology.
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Information technology -- Management.
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Computer network architectures.
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Technologie de l'information.
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Technologie de l'information -- Gestion.
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Réseaux d'ordinateurs -- Architectures.
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information technology.
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Computer network architectures
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Information technology
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Information technology -- Management
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| Genre/Form |
dissertations.
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Academic theses
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Academic theses.
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Thèses et écrits académiques.
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| Other Form: |
Print version: Betz, Charles T. Architecture and patterns for IT service management, resource planning, and governance. 2nd ed. Boston, MA : Morgan Kaufmann, 2011 9780123850171 (DLC) 2011028716 (OCoLC)742305961 |
| ISBN |
9780123850171 |
|
0123850177 |
| Standard No. |
9786613281487 |
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AU@ 000048044630 |
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AU@ 000053281102 |
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CHBIS 007226549 |
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CHNEW 001010240 |
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CHNEW 001026491 |
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CHVBK 181642034 |
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DEBBG BV042314285 |
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DEBSZ 36007877X |
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NZ1 15189617 |
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NZ1 16176797 |
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