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Title Effective use of information technology : lessons about state governance structures and processes / Robert H. Anderson [and others].

Imprint Santa Monica, Calif. : RAND, 2003.


Location Call No. OPAC Message Status
 Axe Books 24x7 IT E-Book  Electronic Book    ---  Available
Description 1 online resource.
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
Series Rand MR series ; MR-1704-BAS.
Rand MR series ; MR-1704-BAS.
Bibliography Includes bibliographical references.
Contents Introduction to the Research -- California'S Search for Effective It Governance -- Alternative Models of Effective It Governance -- Success Themes -- Common Challenges to State It Governance -- Conclusions and Recommendations.
Summary Created in 1995, the California Department of Information Technology (DOIT) was to provide leadership, guidance, and oversight for IT initiatives and projects throughout the state. The complexity of the state's governance and other circumstances created challenges for DOIT as it attempted to achieve its mission. In 2002, the agency's sunset clause was allowed to take effect and it ceased to exist. To determine what lessons can be learned from other states with exemplary practices in IT governance, the authors conducted case studies in Virginia, New York, Pennsylvania, and Illinois. They identified a number of common factors (which did not characterize California's approach to IT governance) that are likely to account for successful IT programs, including: (1) executive leaders who are champions of IT and who emphasize its value for achieving state missions; (2) a management style that is participative and collaborative, that emphasizes "carrots" over "sticks, " and that evidences a commitment to employees during periods of change; and (3) a modular and incremental approach to development and implementation of IT initiatives. Finally the authors make recommendations for a new agency of information technology in California and describe a set of challenges that agency will face.
Note Online resource; title from home title page (RAND, viewed on Feb. 10, 2012).
Subject Information technology -- Government policy -- California.
Information technology -- Government policy -- United States -- States.
Information technology -- Government policy. (OCoLC)fst00973106
Information technology -- Government policy -- U.S. states. (OCoLC)fst00973107
California. (OCoLC)fst01204928
United States. (OCoLC)fst01204155
Genre/Form Electronic books.
Added Author Anderson, Robert H. (Robert Helms), 1939-
Rand Corporation.
Other Form: Print version: Effective use of information technology. Santa Monica, CA : RAND, 2003 083303426X (DLC) 2003009405 (OCoLC)52133068
ISBN 1598753517
Report No. RAND/MR-1704-BSA
Standard No. AU@ 000051477679
AU@ 000053224738
AU@ 000062550297
DEBSZ 39607037X

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