Includes bibliographical references (pages 317-339) and index.
Contents
The Knowing Organization -- How We Come to Know -- Understanding Information Seeking Behavior -- The Management of Ambiguity: Organizations as Sensemaking Communities -- The Management of Learning: Organizations as Knowledge-creating Enterprises -- The Management of Uncertainty: Organizations as Decision-Making Systems -- A Tale of Two Accidents Space -- Knowing and Learning in Organizations.
Summary
This title links the broad areas of organizational behaviour and information management. It brings together research in organizational theory and information science in a general framework for understanding how organizations behave as information-seeking, information-creating, and information-using communities.
