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Author Graban, Mark.

Title Lean hospitals : improving quality, patient safety, and employee engagement, second edition / Mark Graban ; [foreword by] John Toussaint.

Imprint Boca Raton, Fla. : CRC Press, ©2012.


Location Call No. OPAC Message Status
 Axe Books 24x7 Business E-Book  Electronic Book    ---  Available
Edition 2nd ed.
Description 1 online resource
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
Note Title from title screen.
"Version date: 20110707."
Bibliography Includes bibliographical references and index.
Contents 1. The case for Lean hospitals -- 2. Overview of Lean for hospitals -- 3. Value and waste -- 4. Observing the process and value streams -- 5. Standardized work as a foundation of Lean -- 6. Lean methods : visual management, 5S, and Kanban -- 7. Proactive root cause problem solving -- 8. Preventing errors and harm -- 9. Improving flow -- 10. Engaging and leading employees -- 11. Getting started with Lean -- 12. A vision for a Lean hospital.
Summary "The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety and satisfaction. Full of examples and case studies, the second edition has been updated to reflect current pressures on hospitals, including the Affordable Care Act, and includes new and updated case studies. New material includes discussions on process audits, performance measures and suggestion management as well as a new chapter on strategy deployment"--Provided by publisher.
Language English.
Subject Hospitals -- United States -- Administration.
Hospital care -- United States -- Quality control.
Hospital care -- United States -- Cost effectiveness.
Patients -- United States -- Safety measures.
Just-in-time systems.
Total quality management.
Hospital Administration -- methods.
Hospital Administration -- economics.
Efficiency, Organizational.
Total Quality Management -- organization & administration.
Total Quality Management -- methods.
Hôpitaux -- États-Unis -- Administration.
Soins hospitaliers -- États-Unis -- Qualité -- Contrôle.
Soins hospitaliers -- États-Unis -- Coût-efficacité
Patients -- États-Unis -- Sécurité -- Mesures.
Juste-à-temps (Système)
Qualité totale.
Hospital care -- Cost effectiveness. (OCoLC)fst00960942
Hospital care -- Quality control. (OCoLC)fst00960954
Hospitals -- Administration. (OCoLC)fst00961176
Just-in-time systems. (OCoLC)fst00985115
Patients -- Safety measures. (OCoLC)fst01766985
Total quality management. (OCoLC)fst01153015
United States. (OCoLC)fst01204155
Verenigde Staten.
Genre/Form Electronic books.
Other Form: Print version: Graban, Mark. Lean hospitals. 2nd ed. Boca Raton, FL : CRC Press, ©2012 9781439870433 (DLC) 2011020421 (OCoLC)726074707
ISBN 9781466513532
9781439870433 (pbk. ; alk. paper)
Standard No. AU@ 000053281094
UKMGB 018380487

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