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Title World class applications of Six Sigma / edited by Jiju Antony, Ricardo Ba˝uelas, Ashok Kumar.

Imprint Oxford ; Burlington, MA : Butterworth-Heinemann, 2006.


Location Call No. OPAC Message Status
 Axe Books 24x7 Business E-Book  Electronic Book    ---  Available
Edition 1st ed.
Description 1 online resource (xxvi, 241 pages) : illustrations
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
Summary World Class Applications shows what real organisations have done to implement Six Sigma, the methodology used, and the results delivered. The book provides details of how these organisations overcame issues with the statistical tools of Six Sigma and provides valuable lessons by explaining what went wrong when implementation failed. Cases cover topics including: Six Sigma in HR; Implementing Six Sigma in the Dow Chemical company; Six Sigma in IT; and Six Sigma to improve reporting quality. *Demonstrates how Six Sigma has been applied through real-life case studies *Examples from well-known manufacturing and service companies around the world, including Motorola and Dow Chemical *Estimates the financial savings made from implementing Six Sigma in each case study.
Contents Introduction to Six Sigma; Background to theory and philosophy; PART 1: Six Sigma case studies in manufacturing industries: General Domestic Appliances, 3M, Bombardier, Ford, Dow Chemicals, Land Rover; PART 2: Six Sigma case studies in service industries: GE, US Healthcare, Coleman Mary, J P Morgan/Chase; Insurance Company; Summary -- discussion of Six Sigma and cultural change.
Bibliography Includes bibliographical references and index.
Note Print version record.
Subject Six sigma (Quality control standard) -- Case studies.
BUSINESS & ECONOMICS -- Quality Control.
BUSINESS & ECONOMICS -- Total Quality Management.
Six sigma (Quality control standard) (OCoLC)fst01119844
Genre/Form Electronic books.
Case studies. (OCoLC)fst01423765
Electronic books.
Added Author Antony, Jiju.
Kumar, Ashok, 1947-
Ba˝uelas, Ricardo.
Other Form: Print version: World class applications of Six Sigma. 1st ed. Oxford ; Burlington, MA : Butterworth-Heinemann, 2006 0750664592 9780750664592 (OCoLC)64313624
ISBN 9780750664592
0080456375 (electronic bk.)
9780080456379 (electronic bk.)
Standard No. CHDSB 005989164
DEBSZ 361945507
NZ1 12468497
YDXCP 2491298
AU@ 000056802960

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