Includes bibliographical references (pages 181-187) and index.
The call for results -- Absolute #1: get everyone on the same page: focus on the purpose of your organization -- Absolute #2: prepare for battle: equip your operation with tools, talent, and technology -- Absolute #3: stoke the fire of performance: create a climate for results -- Absolute #4: build bridges on the road to results: nurture relationships with people -- Absolute #5: keep the piano in tune: practice continuous renewal.
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