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Title Global supply chain quality management : product recalls and their impact / edited by Barbara B. Flynn and Xiande Zhao.

Publication Info. Boca Raton : CRC Press, [2015]


Location Call No. OPAC Message Status
 Axe Books 24x7 Business E-Book  Electronic Book    ---  Available
Description 1 online resource (xiv, 418 pages) : illustrations.
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
Series Supply chain integration : modeling, optimization, and applications
Supply chain integration series.
Bibliography Includes bibliographical references and index.
Contents Section 1. Introduction to secion 1 : background -- section 2. Introduction to section 2 : dark side of product safety -- section 3. Introduction to section 3 : bright side of product safety : exemplar cases -- section 4. Introduction to section 4 : financial perspective on product recalls -- section 5. Introduction to section 5 : consumer perspective on product recalls -- section 6. Introduction to section 6 : supply chain quality management and performance.
Note Print version record.
Summary This book draws together key insights and research findings from a global research project on product safety and recalls. It presents detailed case studies of six extended global supply chains within three industries: toys, food, and pharmaceuticals. These case studies cover U.S. companies with supply chains that extend into China and provide the perspectives of both U.S. and Chinese executives. It includes coverage of several highly publicized product recalls, including Ford Pinto, Extra Strength Tylenol, melamine-tainted milk, Mattel, and Toyota. It also describes how to conduct controlled experiments to determine the effect of various recall strategies on consumers. The book describes how alternative product recall strategies can influence consumers' perception of your organization's corporate social legitimacy as well as their future purchasing behaviors. -- Edited summary from book.
Subject Product recall.
Product safety.
Business logistics.
Materials management.
Quality control.
Business logistics. (OCoLC)fst00842759
Materials management. (OCoLC)fst01011942
Product recall. (OCoLC)fst01078243
Product safety. (OCoLC)fst01078248
Quality control. (OCoLC)fst01084966
Logistiek (economie) (NL-LeOCL)100546846
BUSINESS & ECONOMICS -- Management Science.
BUSINESS & ECONOMICS -- Organizational Behavior.
BUSINESS & ECONOMICS / Management Science.
BUSINESS & ECONOMICS / Organizational Behavior.
BUSINESS & ECONOMICS / Industrial Management.
BUSINESS & ECONOMICS -- Industrial Management.
Genre/Form Electronic books.
Electronic book.
Added Author Flynn, Barbara B., editor.
Zhao, Xiande, editor.
Other Form: Print version: Global supply chain quality management. Boca Raton ; London : CRC Press, Taylor & Francis Group, [2015] 9781439815540 (DLC) 2014039163 (OCoLC)526106453
ISBN 9781439815564 (e-book)
1439815569 (e-book)
9781439815540 (hardcover ; alk. paper)
1439815542 (hardcover ; alk. paper)
Standard No. 40024634786
AU@ 000055038842
CHNEW 000696568
CHNEW 000696572
NZ1 15953436

Available items only