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Advanced customer analytics : targeting, valuing, segmenting and loyalty techniques


Grigsby, Mike, author.
London ; Philadelphia : Kogan Page, [2016] 2016

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 Axe Books 24x7 Business E-Book  Electronic Book    ---  Available
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Answering the ultimate question : how Net Promoter can transform your business


Brooks, Laura L., 1963-
San Francisco : Jossey-Bass, 2009. 2009

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