An overview and introduction to concepts -- Perceptions of medical error and adverse events -- Causes of medical error and adverse events -- Medical error and strategies for working solutions in clinical diagnostic laboratories and other health care areas -- Creating a culture for medical error reduction -- Improving quality in clinical diagnostic laboratories -- Barriers to open disclosure -- International laws and guidelines addressing error and disclosure -- The value of autopsy in detecting medical error and improving quality -- Total quality management, six-sigma, and health care.
Summary
This book shows with real cases from health care and beyond that most errors come from flaws in the system. It also shows why they don't get reported and how medical error disclosure around the world is shifting away from blaming people to a model. The book will examine issues that stymie efforts made to reduce preventable adverse events and medical errors, and will moreover highlight their impact on clinical laboratories and other areas. It identifies possible intelligent system approaches that can be adopted to help control and eliminate these errors.