| Description |
161 pages ; 22 cm |
|
text txt rdacontent |
|
unmediated n rdamedia |
|
volume nc rdacarrier |
| Bibliography |
Includes bibliographical references. |
| Contents |
Overview : Negotiating with difficult people -- Don't react, go to the balcony -- Disarm them, step to their side -- Change the game, don't reject ... reframe -- Make it easy to say yes, build them a golden bridge -- Make it hard to say no, bring them to their senses, not their knew -- Conclusion : Turning adversaries into partners. |
| Summary |
A five-step strategy to disarm tough bargainers, dismantle stone walls, deflect attacks, and dodge dirty tricks. |
| Subject |
Negotiation.
|
|
Negotiation. (OCoLC)fst01035551
|
|
Negotiating. |
| ISBN |
0553072749 |
|
9780553072747 |
|
