Introduction -- Personal stories -- Compassionate and dignified care -- Professionalism : on becoming a professional -- Problem-solving in healthcare -- Applying appreciative inquiry in practice and education -- Creativity and care -- Applying the three-eye model to healthcare -- Mindful healthcare practice -- The appreciattive care worker and coach -- Conclusion.
Note
Written by a leading healthcare academic and an accredited international business coach, this book takes a new approach to one of the most crucial issues in healthcare - how to care for patients appreciatively, responsively and compassionately. In the light of the findings of the Francis Report (2013), and at a time when healthcare services are under enormous pressure, there is a clear and urgent need for such a book. Despite the challenges of ill health, the authors demonstrate that the opportunity is there for any healthcare practitioner to draw out what the patient needs and desires.
