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Author Lipsky, David B., 1939-

Title Emerging systems for managing workplace conflict : lessons from American corporations for managers and dispute resolution professionals / David B. Lipsky, Ronald L. Seeber, Richard D. Fincher.

Imprint San Francisco : Jossey-Bass, ©2003.


Location Call No. OPAC Message Status
 Axe Books 24x7 Business E-Book  Electronic Book    ---  Available
Edition 1st ed.
Description 1 online resource (xxiii, 406 pages) : illustrations
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
Bibliography Includes bibliographical references (pages 371-379) and index.
Contents Part One: The evolution of conflict management systems. Introduction: The emergence of conflict management -- Forces of change : the transformation of the social contract in the workplace -- The rise of alternative dispute resolution -- New strategies of conflict management : the emergence of a new paradigm -- Part Two: The establishment of conflict management systems. Design of conflict management systems : internal features -- Design of conflict management systems : external features -- Implementation of conflict management systems -- Evaluation of conflict management systems -- Part Three: The future of conflict nanagement systems. Barriers to the growth of conflict management systems -- The future of workplace dispute resolution -- Appendix A: A list of corporations and other organizations studied by the authors and referred to in this book -- Appendix B: Glossary of terms.
Access Use copy Restrictions unspecified star MiAaHDL
Reproduction Electronic reproduction. [S.l.] : HathiTrust Digital Library, 2010. MiAaHDL
System Details Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. MiAaHDL
Processing Action digitized 2010 HathiTrust Digital Library committed to preserve pda MiAaHDL
Note Print version record.
Subject Conflict management.
Dispute resolution (Law)
Gestion des conflits.
Règlement de conflits.
Conflict management. (OCoLC)fst00874778
Dispute resolution (Law) (OCoLC)fst00895372
Added Author Seeber, Ronald Leroy.
Fincher, Richard D., 1951-
Other Form: Print version: Lipsky, David B., 1939- Emerging systems for managing workplace conflict. 1st ed. San Francisco : Jossey-Bass, ©2003 (DLC) 2003002025 (OCoLC)51652894
ISBN 0787964344 (alk. paper)
9780787964344 (alk. paper)
Standard No. AU@ 000053219573

Available items only