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Author Kahane, Adam.

Title Solving tough problems : an open way of talking, listening, and creating new realities / Adam Kahane.

Imprint San Francisco : Berrett-Koehler, ©2004.

Copies

Location Call No. OPAC Message Status
 Axe Books 24x7 Business E-Book  Electronic Book    ---  Available
Edition 1st ed.
Description 1 online resource (xii, 149 pages)
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
Bibliography Includes bibliographical references (pages 137-139) and index.
Summary Written in a relaxed, persuasive style, this is not a how-to book, but rather a very personal story of the authors progress from a young expert to an effective facilitator of positive change and conflict resolution.
Contents Cover Page; Title Page; Copyright Page; Dedication; Contents; Acknowledgements; Introduction: The Problem with Tough Problems; Part I: Tough Problems; "There Is One Right Answer"; Seeing the World; The Miraculous Option; Part II: Talking; Being Stuck; Dictating; Talking Politely; Speaking Up; Only Talking; Part III: Listening; Opennes; Reflectiveness; Empathy; Part IV: Creating New Realities; Cracking Through the Egg Shell; Closed Fist, Open Palm; The Wound That Wants to Be Whole; Conclusion: An Open Way; Notes; Bibliography; Index; About the Author.
Subject Conflict management.
Problem solving.
Communication.
BUSINESS & ECONOMICS -- Conflict Resolution & Mediation.
SOCIAL SCIENCE -- Violence in Society.
POLITICAL SCIENCE -- International Relations -- Diplomacy.
Formation.
Règlement de différends.
Communication. (OCoLC)fst00869952
Conflict management. (OCoLC)fst00874778
Problem solving. (OCoLC)fst01077890
Conflictmanagement.
Interpersoonlijke communicatie.
INDUSTRIAL MANAGEMENT.
CONFLICT MANAGEMENT.
PERSONNEL MANAGEMENT.
COMMUNICATION RESEARCH.
Genre/Form Electronic books.
Computer network resources.
Other Form: Print version: Kahane, Adam. Solving tough problems. 1st ed. San Francisco : Berrett-Koehler, ©2004 9781576754641 (DLC) 2004046130 (OCoLC)54677632
ISBN 9781576755372 (electronic bk.)
1576755371 (electronic bk.)
9781605090146 (electronic bk.)
160509014X (electronic bk.)
1576752933
9781576752937
9781576754641
Standard No. AU@ 000053005219
AU@ 000053218980
DEBBG BV042968960
DEBBG BV044127898
DEBSZ 422033421
NZ1 13334548
NZ1 15198458
UKBCI 105019046
UKBNS 105019046
UKSCO 105019046
UKSGC 105019046
UKSOM 105019046
UNITY 105019046

 
    
Available items only