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Author

Title 101 complaint letters that get results : [an attorney writes the choice words that say what you mean and get the satisfaction you deserve!] / Janet Rubel.

Imprint

Naperville, Ill. : Sourcebooks, c2003.

Location	Call No.	OPAC Message	Status
Axe 3rd Floor Stacks	381.3 R822o 2003	---	Available
Axe Compact Discs 1st Floor	381.3 R822o 2003	---	Available

Edition	1st ed.
Description	xix, 245 p. ; 28 cm. + 1 CD-ROM (4 3/4 in.).
Note	Subtitle from cover.
	Accompanying CD-ROM contains letter templates and is compatible with Mac or PC.
	Includes index.
Subject	Complaint letters.
	Consumer complaints.
Added Title	One hundred one complaint letters that get results
	One hundred and one complaint letters that get results
	Complaint letters that get results
ISBN	1572483636 (pbk.)