The emotionally intelligent workplace : how to select for, measure, and improve emotional intelligence in individuals, groups, and organizations / Cary Cherniss, Daniel Goleman, editors ; foreword by Warren Bennis.
"The consortium for research on emotional intelligence in organizations"--Book jacket.
Bibliography
Includes bibliographical references (p. 305-325) and indexes.
Contents
Emotional intelligence and organizational effectiveness / Cary Cherniss -- Emotional intelligence : issues in paradigm building / Daniel Goleman -- EI-based theory of performance / Daniel Goleman -- Economic value of emotional intelligence competencies and EIC-based HR programs / Lyle M. Spencer -- Measurement of individual emotional competence / Marilyn K. Gowing -- Group emotional intelligence and its influence on group effectiveness / Vanessa Urch Druskat, Steven B. Wolff -- Using human resource functions to enhance emotional intelligence / Ruth L. Jacobs -- Challenge of hiring senior executives / Claudio Fernandez-Araoz -- Training for emotional intelligence : a model / Cary Cherniss, Daniel Goleman -- How and why individuals are able to develop emotional intelligence / Richard E. Boyatzis -- Developing emotional competence through relationships at work / Kathy E. Kram, Cary Cherniss -- Implementing emotional intelligence programs in organizations / Cary Cherniss, Robert D. Caplan.
