A perspective on evaluating administrative units in higher education / Richard F. Wilson -- Evaluating institutional planning / Robert C. Shirley -- Evaluating business affairs : complexity demands multiple criteria and approaches / Alan T. Seagren, Gary A. Miller -- Beyond Ws and Ls : evaluating intercollegiate athletics programs / Barbara Gross Davis -- Evaluating student support services / William E. Sedlacek -- Evaluating counseling centers / Robert D. Brown -- Evaluating faculty development programs : program goals first / Robert E. Young -- Evaluating campus computing services : taming the technology / Robert G. Gillespie -- Evaluating administrative services and programs : making the process more useful / Jon F. Wergin, Larry A. Braskamp.
