| Edition |
1st ed. |
| Description |
xxi, 166 p. ; 19 cm. |
| Bibliography |
Includes bibliographical references (p. [161]-166). |
| Contents |
Wisdom and skills -- On rudeness -- Preventing rudeness : eight rules for a civil life -- Accepting real-life rudeness -- How to respond to rudeness -- Situations and solutions -- The near and not so dear : spouses, family, and friends -- The neighbors--noisy, nosy, and nice -- Workplace woes -- On the road, in the air, and aboard the train -- The world of service -- Digital communication. |
| Summary |
Presents real-world examples and strategic advice on how to conduct oneself when confronted with the rude behavior of others, in a guide that makes recommendations for breaking rude cycles by being both polite and assertive. |
| Subject |
Courtesy.
|
|
Etiquette.
|
| ISBN |
9780312368494 |
|
0312368496 |
|
