| Edition |
1st ed. |
| Description |
xxv, 356 p. : ill. ; 24 cm. |
| Series |
Jossey-Bass higher and adult education series
|
| Bibliography |
Includes bibliographical references and index. |
| Contents |
Pt. 1. Understanding crisis management -- 1. Impact of crisis / J. Michael Rollo and Eugene L. Zdziarski II -- 2. Crisis matrix / Eugene L. Zdziarski II, J. Michael Rollo, and Norbert W. Dunkel -- pt. 2. Crisis management in practice -- 3. Crisis management teams / Grant P. Sherwood and David McKelfresh -- 4. Developing a crisis management plan / J. Michael Rollo and Eugene L. Zdziarski II -- 5. Crisis communication / Cynthia J. Lawson -- 6. Working with emergency personnel and outside agencies / Norbert W. Dunkel and Linda J. Stump -- 7. Psychological first aid in the aftermath of crisis / Wayne Griffin -- 8. Crisis training / Maureen E. Wilson -- pt. 3. Lessons from crisis management -- 9. Environmental crises / Pat Whitely, Jacinta Felice, and Kevin Bailey -- 10. Facility crises / Tom Brown, Craig Allen, Jim Conneely, and Claire Good -- 11. Human crises / Brent G. Paterson, Lee E. Bird, Suzanne M. Burks, Cindy K. Washington, Tom Ellett, and Anthony Daykin -- pt. 4. Maintaining a crisis management focus -- 12. Contemporary issues in campus crisis management / Beth Hellwig-Olson, Merna Jacobsen, and Azfar Mian -- 13. Where do we go from here? / J. Micheal Rollo, Eugene L. Zdziarski II, and Norbert W. Dunkel -- Crisis debriefing / Daryl Johnston -- Index. |
| Subject |
Universities and colleges.
|
|
Emergency management.
|
| Added Author |
Dunkel, Norbert W., 1956-
|
|
Rollo, J. Michael.
|
| ISBN |
0787978744 (cloth) |
|
9780787978747 (cloth) |
| Standard No. |
YDXCP 2503338 |
|
AU@ 000041146311 |
|
NZ1 11168492 |
|
