Part I: Creating a climate for change -- 1. What if? -- The book plan -- Special bulletin -- The two faces of American higher education -- 2. Characterizing the "rip-off" : the Boyer commission report -- Leadership's dilemma explained -- Beyond the criticism -- Reinventing undergraduate education -- Comments about the new model -- What is a research university? -- 3. Homogenization -- When and how did it begin? -- 4. Decades of criticism, business as usual -- The expose -- Study capsules -- Prof-scam -- Why the lack of response? -- 5. Fraud in higher education? -- The twenty deadly sins -- Educational fraud -- The call to action -- Part II: Dogmatic, radical recommendations for reform -- 6. General concern -- 7. Governance-- External governance -- Internal governance -- A plan -- Advantages of the plan -- The board staff dilemma -- Summary of "the plan" -- Difficulty of external change -- Coordination -- 8. Leadership : the president and the board -- Shared leadership -- Shared leadership (other employees) -- 9. The faculty role -- 10. Teaching -- 11. Probing deep into teaching and learning-- and what about the Internet? -- Preparation : The Ph. D. -- Evaluation : department chairpersons -- Academic freedom -- Tenure -- Reward systems -- Other recognition -- Faculty hiring : a candidate's emphasis -- Class size -- Criticisms of undergraduate instruction still around -- The lecture examined -- Other ways to enliven instruction -- Specialization -- Faculty preparation -- A new doctor's degree -- Fantastic fantasy future -- The Internet and the new millennium -- 12. The academic program -- Coherent undergraduate education -- General education -- The more structured 50 hours plan -- The process of developing the undergraduate curriculum -- Program inefficiencies -- Student retention -- Core course considerations -- 13. Conduct : campus climate and values -- University conduct -- All categories of campus conduct problems -- Addendum -- 14. Finances : yesterday and tomorrow -- Going back in time -- Rational radical reconstructive reform -- Public relations and private fund-raising -- Part III: Wrapping it all up -- Conclusion : action! -- Long-standing concerns -- An ominous update -- The importance of reform -- Breaking the logjam.