1. What does it mean to improve? : what is instructional coaching? ; three approaches to coaching ; deep learning, deep coaching -- 2. Identify : getting a clear picture of reality : getting a clear picture of current reality ; using video to get a clear picture of reality ; learning from students ; putting it all together -- 3. Questions to identify a peers goal : PEERS goals ; questions to identify a PEERS goal ; the identify questions -- 4. Learn : describing teaching strategies ; instructional playbooks ; modeling teaching strategies -- 5. Improve : the improve stage of the impact cycle ; step 1 : confirm direction ; step 2 : review progress ; step 3 : invent improvements ; step 4 : plan next actions -- Instructional coaches' toolkit : strategies for enrolling teachers ; data-gathering tools ; instructional playbook ; strategies for assessing student attitude -- Appendix : learn-design research : development of the impact cycle ; lean-design research ; interviews.