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Title The 1997 McGraw-Hill training and performance sourcebook / Mel Silberman, editor ; assisted by Carol Auerbach.

Imprint New York : McGraw-Hill, ©1997.

Copies

Location Call No. OPAC Message Status
 KTC Reference  658.312404 M178 1997    ---  Available
Description xiv, 320 pages : illustrations ; 28 cm
text txt rdacontent
unmediated n rdamedia
volume nc rdacarrier
Note Issued in loose-leaf binder.
Bibliography Includes bibliographical references.
Contents Dialogue: a metaphorical game about human interaction / Sivasailam (Thiagi) Thiagarajan -- Creating the half-full glass: the power of positive thinking / Jeanne Baer -- Juggling: learning how-to-learn / Angela Deitch -- Your professional ethics: rules or results? Peter Dean -- Consultative selling: three role plays to practice, practice, practice / Bonnie Ferguson -- Giving and receiving feedback: a learning exercise / Francesco Sofo -- Building across differences: a cultural diversity activity / Robert Kaeser and Marie Amey-Taylor.
Developing career resilience: explorations in career self-management / Leigh Mundhenk -- Plain speaking: learning how to make your point / Richard Whelan and Robert Merritt -- It's who you know: a simulation to integrate people with disabilies / Mary Moynihan -- Three learning theories: a picture is worth a thousand words / Brenda Gardner and Sharon Korth -- How perceptions influence behavior: a demonstration / Leslie Brunker -- The weaver's web: present and future connections / Rima Shaffer -- Thanks and congratulations: a closing activity / Bill Matthews -- How results-based are your training and development programs? / Jack Phillips -- How do you rate on the new management skills? / Cynthia Solomon -- Are your training materials instructionally sound? / Susan Barksdale and Teri Lund.
How confident are your managers in their abilities? / Phil Donnison -- Is training the right answer? / Roger Chevalier -- How am I doing? / Don Conover -- Is computer-based training the right choice? / Nina Adams -- How are your critical reflection skills? / Francesco Sofo -- Four keys to cross-culture success / Donna Goldstein -- Practical pointers for persuasive memos / Juliet Musso -- The ten freedoms of empowerment / Cynthia Solomon -- Seven training pitfalls and what you can do to overcome them / Kevin Eikenberry -- Fifteen practical ways to imporve computer training / Shirley Copeland -- Four steps to career success / Michaeline Skiba -- A checklist for writing quality print material / Kavita Gupta -- How to give great advice and feedback / Chip Bell -- How to move from training to performance improvement / Diane Gayeski.
How to work with resistant employees / Hank Karp -- How to use 360-degree feedback / David Lassiter -- How to develop accelerative learning / kathleen Barclay -- How to conduct effective employment interviews / Craig Toedtman -- How to enable employees to empower themselves / Cathleen Smith Hutchison -- How to adapt your training to differenc learning styles / Kimberly Ishoy -- How to engineer a successful competency/career management system / Mary Keller -- How to create professional facilitator manuals / Bonita Sivi -- How to link evaluation to the business need / Susan Barksdale and Teri Lund.
Subject Employees -- Training of.
Employees -- Training of. (OCoLC)fst00909221
Added Author Silberman, Mel.
Auerbach, Carol.
ISBN 0070578419 (looseleaf)
9780070578418 (looseleaf)
0070578400 (pbk.)
9780070578401 (pbk.)

 
    
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