Overview of the Affordable Care Act : historical context and knowledge management concerns / by Francisca Goldsmith -- Role of the librarian / by Margot Malachowski -- Health insurance literacy : implications for librarian involvement / by Emily Vardell -- The health insurance reference question : a step-by-step approach / by Deborah H. Charbonneau and Kelli Ham -- Current practices in health insurance information provision / by Emily Vardell -- Profiles in health insurance information provision best practices / by Emily Vardell -- Recommended Affordable Care Act information resources for consumers / by Kelli Ham, Michele Malloy, and Brenda M. Linares -- Recommended Affordable Care Act information resources for practitioners / by Michele Malloy and Brenda M. Linares.