The New technology means power to the people / John W. Gwynn -- The Horsepower problem / Jon Todd Rickman -- Proprietary software and the institutional researcher / Jane N. Ryland -- Nonproprietary software as an institutional resource / Charles R. Thomas -- The People problem / Richard L. Mann -- Implications of computers for the administration and management of higher education / Fred H. Wise -- Trends in administrative computing / E. Michael Staman.