Viewing assessment as an innovation: leadership and the change process / Peter J. Gray -- The right idea at the right time: development of a transformational assessment culture / Jack Magruder, Michael A. McManis, Candace C. Young -- Assessment at Ball State University / Catherine A. Palomba -- Ohio University's multidimensional institutional impact and assessment plan / A. Michael Williford -- Assessment of general learning: State University of New York College at Fredonia / James R. Hurtgen -- An extended journey to assist at-risk students / R. Dan Walleri, Juliette M. Stoering -- Moving assessment forward: enabling conditions and stumbling blocks / Trudy W. Banta.
