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Title
Perspectives in quality : services and manufacturing, a readi ngs book / selected journal articles collected and arranged by Thomas J. Billesbach.
Imprint
Omaha, NE : Mountain Top Publishing, 1994.
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Call No.
OPAC Message
Status
Axe 2nd Floor Stacks
658.562 P432
---
Available
Description
214 p. ; 23 cm.
Bibliography
Includes bibliographical references.
Subject
Total quality management.
Customer services.
Quality control.
Added Author
Billesbach, Thomas J.
ISBN
0962553328
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