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Title The reference librarian's policies, forms, guidelines, and procedures handbook : with CD-ROM / [compiled by] Rebecca Brumley.

Imprint

New York : Neal-Schuman Publishers, c2006.

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Copies

Location	Call No.	OPAC Message	Status
Axe 3rd Floor Stacks	025.52 R259rl 2006	---	Available
Axe Compact Discs 1st Floor	025.52 R259rl 2006	---	Available

Description	339 p. ; 28 cm. + 1 CD-ROM (4 3/4 in.)
Bibliography	Includes bibliographical references and index.
Contents	The reference department : mission and management -- The reference department : personnel -- Reference collections : selection and evaluation -- Reference services : circulation and interlibrary loan (ILL) of materials -- Reference services : query categories, resources, and assistance offered -- Reference services : in-person patron assistance -- Reference services : virtual reference -- Reference services : children.
Subject	Reference services (Libraries) -- United States -- Handbooks, manuals, etc.
	Reference services (Libraries) -- Canada -- Handbooks, manuals, etc.
	Library rules and regulations -- United States -- Case studies.
	Library rules and regulations -- Canada -- Case studies.
Added Author	Brumley, Rebecca, 1959-
ISBN	1555705693 (alk. paper)
	9781555705695 (alk. paper)
Standard No.	YDXCP 2264450