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Title The reference librarian's policies, forms, guidelines, and procedures handbook : with CD-ROM / [compiled by] Rebecca Brumley.

Imprint New York : Neal-Schuman Publishers, c2006.

Copies

Location Call No. OPAC Message Status
 Axe 3rd Floor Stacks  025.52 R259rl 2006    ---  Available
 Axe Compact Discs 1st Floor  025.52 R259rl 2006    ---  Available
Description 339 p. ; 28 cm. + 1 CD-ROM (4 3/4 in.)
Bibliography Includes bibliographical references and index.
Contents The reference department : mission and management -- The reference department : personnel -- Reference collections : selection and evaluation -- Reference services : circulation and interlibrary loan (ILL) of materials -- Reference services : query categories, resources, and assistance offered -- Reference services : in-person patron assistance -- Reference services : virtual reference -- Reference services : children.
Subject Reference services (Libraries) -- United States -- Handbooks, manuals, etc.
Reference services (Libraries) -- Canada -- Handbooks, manuals, etc.
Library rules and regulations -- United States -- Case studies.
Library rules and regulations -- Canada -- Case studies.
Added Author Brumley, Rebecca, 1959-
ISBN 1555705693 (alk. paper)
9781555705695 (alk. paper)
Standard No. YDXCP 2264450

 
    
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