| Description |
xxii, 346 p. : ill. |
| Note |
"Council for Excellence in Government." |
| Bibliography |
Includes bibliographical references (p. 315-334) and index. |
| Contents |
pt. 1. The challenges of regulation. Pressures. Ideas. Party politics. Customer service : merits and limits. Process improvement : merits and limits -- pt. 2. The emergence of regulatory craftsmanship. Innovations. The elements of reform. The search for results that count. Problem solving : a different kind of work. The stages of problem solving. The problem-solving infrastructure. The Boston gun project. Of strategies reactive, preventive, and proactive. Balanced versus integrated compliance strategies -- pt. 3. The elusive art of risk control. Centrality of the risk control challenge. Finding resources, making space. Managing discretion. Intelligence and analysis -- pt. 4. Demonstrating results. Measuring a risk control performance. Connecting the fabric. Conclusion. |
| Reproduction |
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. |
| Subject |
Trade regulation -- United States.
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Industrial policy -- United States.
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Compliance -- United States.
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Administrative procedure -- United States.
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Government paperwork -- United States.
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| Genre/Form |
Electronic books.
|
| Added Author |
ProQuest (Firm)
|
| ISBN |
0815780656 (pbk. : alk. paper) |
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