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Author
Sawyer, Deborah C., 1953-
Title
Smart services [electronic resource] : competitive information strategies, solutions, and success stories for service businesses / Deborah C. Sawyer.
Imprint
Medford, N.J. : Information Today, Inc., c2002.
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Available to Pittsburg State University patrons only.
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Status
Axe ProQuest E-Book
Electronic Book
---
Available
Description
xii, 236 p.
Bibliography
Includes bibliographical references and index.
Reproduction
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Subject
Service industries.
Business intelligence.
Strategic planning.
Competition.
Genre/Form
Electronic books.
Added Author
ProQuest (Firm)
ISBN
0910965560
9780910965569
9781937290740 (electronic bk.)
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