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Title A multidisciplinary approach to service encounters / edited by María de la O. Hernández-López, Lucia Fernandez-Amaya.

Publication Info. Leiden, The Netherlands : Koninklijke Brill, 2015.


Location Call No. OPAC Message Status
 Axe ProQuest E-Book  Electronic Book    ---  Available
Description 1 online resource (267 pages) : illustrations, charts.
text rdacontent
computer rdamedia
online resource rdacarrier
Series Studies in Pragmatics, 1750-368x ; Volume 14
Studies in pragmatics ; Volume 14.
Bibliography Includes bibliographical references and index.
Note Description based on print version record.
Reproduction Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Subject Intercultural communication.
Business communication.
Customer relations.
Communication in marketing.
Genre/Form Electronic books.
Added Author De la O Hernandez-Lopez, Maria, editor.
Fernández-Amaya, Lucia, editor.
Other Form: Print version: Multidisciplinary approach to service encounters. Leiden, The Netherlands : Koninklijke Brill, c2015 xiv, 251 pages Studies in Pragmatics ; Volume 14 1750-368x 9789004260153 2015007700
ISBN 9789004260153
9789004260160 (e-book)

Available items only