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Title
A multidisciplinary approach to service encounters / edited by Maria de la O. Hernandez-Lopez, Lucia Fernandez-Amaya.
Publication Info.
Leiden, The Netherlands : Koninklijke Brill, 2015.
2015
Connect to
Available to Pittsburg State University patrons only.
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Call No.
OPAC Message
Status
Axe ProQuest E-Book
Electronic Book
---
Available
Description
1 online resource (267 pages) : illustrations, charts.
text rdacontent
computer rdamedia
online resource rdacarrier
Series
Studies in Pragmatics, 1750-368x ; Volume 14
Studies in pragmatics ; Volume 14.
Bibliography
Includes bibliographical references and index.
Note
Description based on print version record.
Subject
Intercultural communication.
Business communication.
Customer relations.
Communication in marketing.
Genre/Form
Electronic books.
Added Author
De la O Hernandez-Lopez, Maria, editor.
Fernandez-Amaya, Lucia, editor.
Other Form:
Print version: Multidisciplinary approach to service encounters. Leiden, The Netherlands : Koninklijke Brill, c2015 xiv, 251 pages Studies in Pragmatics ; Volume 14 9789004260153 2015007700
ISBN
9789004260153
9789004260160 (electronic bk.)
Available items only