Welcome to the Kids' Library!
Search for books, movies, music, magazines, and more.
Your session will expire automatically in
0
seconds.
Continue session
End session now
Back to Search Results
SearchType
Keyword
Author
Title
Subject
Call Number
Search
Search Scope
PSU Library Consortium
Pittsburg State University
Academic Libraries
Public Libraries
Pittsburg Area
Unified School District
Leonard H. Axe Library
Career Resource Center Library
Eureka Public Library
Fort Scott Community College Library
George Nettels Elementary School Library
Kansas Technology Center Library
Lakeside Elementary School Library
Meadowlark Elementary School Library
Parsons Public Library
Pittsburg Community Middle School Library
Pittsburg High School Library
Pittsburg Public Library
Sedan Public Library
Westside Elementary School Library
Childrens Collection
Available items only
Previous Record
Next Record
Author
Kureemun, Baboo, author.
Title
Your customers' perception of quality : what it means to your bottom line and how to control it / Baboo Kureemun, Robert Fantina.
Publication Info.
Boca Raton, Florida ; London, [England] ; New York : CRC Press, 2011.
2011
Connect to
Available to Pittsburg State University patrons only.
Copies
Location
Call No.
OPAC Message
Status
Axe ProQuest E-Book
Electronic Book
---
Available
Description
1 online resource (216 pages) : illustrations
text rdacontent
computer rdamedia
online resource rdacarrier
Bibliography
Includes bibliographical references.
Note
Description based on print version record.
Subject
Quality of products -- Public opinion.
Consumers -- Attitudes.
Genre/Form
Electronic books.
Added Author
Fantina, Robert, author.
Other Form:
Print version: Kureemun, Baboo. Your customers' perception of quality : what it means to your bottom line and how to control it. Boca Raton, Florida ; London, [England] ; New York : CRC Press, c2011 xxv, 199 pages 9781439845813 2010036915
ISBN
9781439845813
9781439891230 (electronic bk.)
Available items only
