Lean library management -- Good morning -- Missions, visions and purpose -- The community pyramid -- A purpose-based community -- Dashboard metrics -- Food and shelter safety net -- Safety and security -- Health and nutrition -- Functional literacy and access -- Digital literacy and access -- Social community engagement -- Functional skills development -- Community contribution -- Creative expression -- Advancement of knowledge -- Resources -- Value added marketing -- Philanthropy -- Library presentation -- Closing the gap with your supplier and customers -- Structural and environmental sustainability.