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Author Benjamin, Ben E., 1944-

Title Conversation transformation : recognize and overcome the 6 most destructive communication patterns / by Ben Benjamin, Amy Yeager, Anita Simon.

Imprint New York : McGraw-Hill, 2012.


Location Call No. OPAC Message Status
 Axe Books 24x7 Business E-Book  Electronic Book    ---  Available
Description 1 online resource
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
Note Includes index.
Print version record.
Contents Can this conversation be saved? -- Teaching an old brain new tricks -- Polite fights -- Clairvoyant readings -- Catastrophe forecasts -- Question traps -- Gripe cycles -- Blame games -- SAVI "an all-purpose tool" to improve any conversation -- Afterword.
Bibliography Includes bibliographical references and index.
Subject Conversation.
Oral communication.
Conversation. (OCoLC)fst00877209
Oral communication. (OCoLC)fst01047000
Genre/Form Electronic books.
Added Author Yeager, Amy, 1975-
Simon, Anita, 1936-
Other Form: Print version: Benjamin, Ben E., 1944- Conversation transformation. New York : McGraw-Hill, 2012 9780071769969 (DLC) 2011044772 (OCoLC)748332973
ISBN 9780071772105 (electronic bk.)
0071772103 (electronic bk.)
Standard No. 9786613521897
AU@ 000050347731
AU@ 000053283933
DEBBG BV040903238
DEBSZ 378275046
DEBSZ 381392996

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