The roots of federal student aid policy / Janet S. Hansen-- The shifting roles of parents and students / Janet S. Hansen -- Strengthening and refining the federal-state-institutional partnership / Jamie P. Merisotis -- Simplification of need analysis and aid delivery : imperatives and opportunities / Brian K. Fitzgerald -- Constant response to change : the role of the financial aid office / Natala K. Hart -- Where do we go from here : looking beyond student aid and access to persistence / Oscar F. Porter.