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Record 42 of 53
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Author
Gerson, Richard F.
Title
Measuring customer satisfaction [electronic resource] / Richard F. Gerson.
Imprint
Menlo Park, Calif. : Crisp Publications, c1993.
Connect to
Available to Pittsburg State University patrons only.
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Call No.
OPAC Message
Status
Axe ProQuest E-Book
Electronic Book
---
Available
Description
ix, 112 p. : ill.
Series
Fifty-Minute series
Fifty-Minute series.
Reproduction
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Subject
Consumer satisfaction.
Customer services -- Evaluation.
Genre/Form
Electronic books.
Added Author
ProQuest (Firm)
ISBN
1560521783
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