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Record 3 of 3
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Author
Zimmerman, Wesley.
Title
Perception of a difference [electronic resource] : the power in buying, marketing and selling customer care / Wesley Zimmerman.
Imprint
Scottsdale, AZ : WZA, Inc., c2005.
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Available to Pittsburg State University patrons only.
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Location
Call No.
OPAC Message
Status
Axe ProQuest E-Book
Electronic Book
---
Available
Description
305 p.
Reproduction
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Subject
Customer services -- Marketing.
Customer relations.
Genre/Form
Electronic books.
Added Author
ProQuest (Firm)
ISBN
9780976030706
9781605571560
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