Welcome to the Kids' Library!

Achieving service excellence : maximizing enterprise performance through innovation and technology

Chang, C. M. (Ching Ming), 1935- author.
New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014. 2014

Cultural perspectives on services marketing

Bradford, England : Emerald Group Publishing, c2005. 2005

Designing for service : key issues and new directions

London, [England] : Bloomsbury Academic, 2017. 2017

Global trade in services fear, facts, and offshoring

Jensen, J. Bradford.
Washington, D.C. : Peterson Institute for International Economics, 2011. 2011

Global trends and challenges in services

Bradford, England : Emerald Group Publishing, c2006. 2006

Globalization of services some implications for theory and practice

London ; New York : Routledge, 2000. 2000

An introduction to service design : designing the Invisible

Penin, Lara, author.
London, UK : Bloomsbury, 2018. 2018

Matching services to markets : the role of the human sensorium in shaping service-intensive markets

Casanova, H. B., author.
New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016. 2016

Multinational service firms

Enderwick, Peter.
London : Routledge, 2013. 2013

Offshoring of services an overview of the issues : report to congressional committees.

United States. Government Accountability Office.
[Washington, D.C.] : U.S. Government Accountability Office, [2005] 2005

Priorities and pathways in services reform part 1 - quantitative studies

Singapore : World Scientific, 2013.  

Profiting from services and solutions : what product-centric firms need to know

Zeithaml, Valarie A., author.
New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014. 2014

Promotion of services

Bradford, England : Emerald Group Publishing, c2002. 2002

QUIS 9

Bradford, England : Emerald Group Publishing, c2005. 2005

QUIS 9 symposium service excellence in management

Bradford, England : Emerald Group Publishing, c2005. 2005

The Service encounter : managing employee/customer interaction in service businesses

Lexington, Mass. : Lexington Books, c1985. 1985

Service science, management, and engineering : theory and applications

Xiong, Gang, 1969-
Amsterdam : Elsevier/Academic Press : Zhejiang University Press, 2012. 2012

Service science : the foundations of service engineering and management

Qiu, Robin G., author.
Hoboken, New Jersey : Wiley, 2014. 2014

Service worlds people, organisations, technologies

Bryson, J. R., 1963-
London ; New York : Routledge, 2004. 2004

Services in world economic growth : symposium, 1988

London ; New York, New York : Routledge, 2019. 2019

Services research in a cross-cultural/cross-national context

Bradford, England : Emerald Group Publishing, c2005. 2005

Slow growth and the service economy

Petit, Pascal, author.
London, [England] : Bloomsbury, 1986. 1986

Smart services competitive information strategies, solutions, and success stories for service busine

Sawyer, Deborah C., 1953-
Medford, N.J. : Information Today, Inc., c2002. 2002

Stakeholder engagement for service design : how service designers identify and communicate insights

Segelstrom, Fabian.
Linkoping. Sweden : Dept. of Computer and Information Science, LinkopingUniversity, 2013. 2013

Sustainable service

Volfson, Adi, 1971-, author.
New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016. 2016

Valuing services in trade : a toolkit for competitiveness diagnostics

Washington, District of Columbia : World Bank Group, 2014. 2014