Welcome to the Kids' Library!

The 60 second sale : the ultimate system for building lifelong client relationships in the blink of

Lorenzo, David V., author.
Hoboken, New Jersey : Wiley, [2018] 2018

Achieve sales excellence : the 7 customer rules for becoming the new sales professional

Stevens, Howard, 1941-
Avon, Mass. : Platinum Press, c2007. 2007

Achieving service excellence : strategies for healthcare

Fottler, Myron D.
Chicago, IL : Health Administration Press, ©2010. 2010

Advanced database marketing : innovative methodologies and applications for managing customer relati

London, England ; New York, New York : Routledge, 2016. 2016

Affected : emotionally engaging customers in the digital age

Wrigley, Cara, author.
Milton, Qld : John Wiley & Sons Australia, Ltd, 2018. 2018

Aftermarketing : how to keep customers for life through relationship marketing

Vavra, Terry G.
Homewood, Ill. : Business One Irwin, c1992. 1992

Analytics and dynamic customer strategy : big profits from big data

Tanner, John F., author.
Hoboken, New Jersey : Wiley, 2014. 2014

Anticipate know what your customers want before they do

Thomas, Bill, 1955-
Hoboken, N.J. : John Wiley & Sons, 2013. 2013

The art of client service : the classic guide, updated for today's marketers and advertisers

Solomon, Robert, author.
Hoboken, New Jersey : John Wiley & Sons, Incorporated, [2016] 2016

B4B : how technology and big data are reinventing the customer-supplier relationship

Wood, J. B.
Ashland, Ohio : Point B Inc., [2013] 2013

The behavioral advantage what the smartest, most successful companies do differently to win in the B

Bacon, Terry R.
New York : AMACOM, c2004. 2004

Behavioral marketing : delivering personalized experiences at scale

Walters, Dave, 1968- author.
Hoboken, New Jersey : Wiley, 2015. 2015

Beyond advertising : creating value through all customer touchpoints

Wind, Yoram, author.
Hoboken, New Jersey : Wiley, 2016. 2016

Beyond customer satisfaction to customer loyalty : the key to greater profitability

Bhote, Keki R., 1925-2013.
New York : American Management Association, c1996. 1996

Beyond customer service, revised

Gerson, Richard F.
Menlo Park, Calif. : Crisp Publications, c1998. 1998

Blogging for business : everything you need to know and why you should care

Holtz, Shel.
Chicago, IL : Kaplan Pub., c2006. 2006

The book of business awesome how engaging your customers and employees can make your business thrive

Stratten, Scott.
Hoboken, N.J. : John Wiley & Sons, Inc., c2012. 2012

The co-creation paradigm

Ramaswamy, Venkatram, author.
Stanford, California : Stanford University Press, 2014. 2014

Conflict management for managers resolving workplace, client, and policy disputes

Raines, Susan S.
San Francisco : Jossey-Bass, c2013. 2013

Connect : how to use data and digital marketing to create lifetime customers

Petersen, Lars Birkholm, author.
Hoboken, New Jersey : Wiley, 2014. 2014

Conquering consumerspace marketing strategies for a branded world

Solomon, Michael R.
New York : AMACOM, c2003. 2003

Consumer-brand relationships insights for theory and practice

London ; New York : Routledge, 2012. 2012

The consumer-- or else! : consumer-centric business paradigms

Schuster, Camille Passler, 1950-
Binghamton, N.Y. : International Business Press, c2004. 2004

The consumer-- or else! consumer-centric business paradigms

Schuster, Camille Passler, 1950-
New York : International Business Press, c2004. 2004

Contemporary selling building relationships, creating value

Johnston, Mark W.
New York ; Oxfordshire, England : Routledge, c2013. 2013

CRM in real time empowering customer relationships

Goldenberg, Barton J.
Medford, N.J. : CyberAge Books, c2008. 2008

CRM : la gestion de la relation client

Delers, Antoine, author.
[Place of publication not identified] : 50Minutes.fr, [2015] 2015

Customer-centered telecommunications services marketing

Strouse, Karen G.
Boston : Artech House, c2004. 2004

Customer-centric marketing : building relationships and creating advocates in the age of the consume

Cundari, Aldo, author.
Hoboken, New Jersey : Wiley, 2015. 2015

Customer-centricity the new path to product innovation and profitability

Gimenez, Josep F. Valls, author.
Newcastle upon Tyne, England : Cambridge Scholars Publishing, [2018] 2018

The customer-driven company : moving from talk to action

Whiteley, Richard C.
Reading, Mass. : Addison-Wesley, c1991. 1991

Customer-driven disruption : five strategies to stay ahead of the curve

Sarkar, Suman, author.
Oakland, California : Berrett-Koehler Publishers, Inc., 2019. 2019

Customer-driven operations : aligning quality tools and business processes for customer excellence

Ahoy, Christopher K.
New York : McGraw-Hill, c2009. 2009

Customer experience management a revolutionary approach to connecting with your customers

Schmitt, Bernd.
New York : Wiley, c2003. 2003

Customer loyalty : how to earn it, how to keep it

Griffin, Jill.
New York : Lexington Books, c1995. 1995

Customer loyalty, retention, and customer relationship management

Bradford, England : Emerald Group Publishing, c2006. 2006

Customer obsession : how to acquire, retain, and grow customers in the new age of relationship marke

Azevedo, Abaetê de.
New York : McGraw-Hill, c2008. 2008

Customer relations

New York : Nova Science Publishers, c2011. 2011

Customer relationship management an Emerald guide.

Bradford, England : Emerald Group Publishing, c2005. 2005

Customer satisfaction practical tools for building important relationships

Scott, Dru.
Menlo Park, Calif. : Crisp Publications, c2000. 2000

Customer service : career success through customer satisfaction

Timm, Paul R.
Upper Saddle River, NJ : Prentice Hall, c2001. 2001

Customer service; the road to greater profits

Moseley, Lloyd W.
New York, Chain Store Age Books, 1972. 1972

Customer service training 101 quick and easy techniques that get great results

Evenson, Renee, 1951-
New York : AMACOM, c2005. 2005

The customer success economy : why every aspect of your business model needs a paradigm shift

Mehta, Nick, 1977- author.
Hoboken, New Jersey : Wiley, [2020] 2020

Customer winback how to recapture lost customers and keep them loyal

Griffin, Jill.
San Francisco : Jossey-Bass, c2001. 2001

Customers for keeps : 8 powerful strategies to turn customers into friends and keep them forever

Geller, Lois K., 1944-
Avon, Mass. : Adams Media, c2002. 2002

Customers for life : how to turn that one-time buyer into a lifetime customer

Sewell, Carl.
New York, N.Y. : Doubleday, c1990. 1990

Customers inside, customers outside : designing and succeeding with enterprise customer-centricity c

Lowenstein, Michael W., 1942-, author.
New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014. 2014

Customer's new voice : extreme relevancy and experience through volunteered customer information

McKean, John, 1956- author.
Hoboken, New Jersey : John Wiley & Sons, Incorporates, 2015. 2015

Emotional labor in the 21st century diverse perspectives on the psychology of emotion regulation at

New York ; Oxfordshire, England : Routledge, c2013. 2013